Unable to install extensions

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myriamlefebvre

Hi,

I have a fresh new installation of bolt 3.0.3.

I need to install some extensions but when I go the the extend page, I got this error:
Unexpected token < in JSON at position 0

I am able to search extension in the Install a new Extension input.
I am not able to install anything due to this error (I think after removing this error install extension will work)

See my console:
Console

And locally (not on my web server of godaddy) I got this error when go to extend page:
Testing connection to extension server failed: cURL error 60: SSL certificate problem: unable to get local issuer certificate (see http://curl.haxx.se/libcurl/c/libcurl-errors.html)

I read this topic but I don't have the folder pki on my mac.
I just put the cacert.pem in the root on my folder AMPPS in the folder /Applications and I set in my php.ini file in ampps like this:
curl.cainfo = /Applications/AMPPS/extra/etc/openssl/cacert.pem

Thanks everyone!

puddle

I am experiencing the exact same problem.

PhillippOhlandt

Hey,

for the certificates, please look at: https://docs.bolt.cm/3.0/howto/curl-ca-certificates

For the JSON error, please turn off your adblocker if you have one. Some AdBlockers can cause issues.

aalshaikh

PhillippOhlandt we followed the documentation and still have the issue

puddle

I disabled the adblocker in my browser but the JSON error is still present. After that I checked it in IE which I never use so no adblocker/no extensions installed there at all and the problem is the same there too. Thank you for helping with the other issue tho, that guide helped me solve it.

UPDATE: updating bolt to ver. 3.0.4 solved the JSON error.

myriamlefebvre

For the certificate, I have already see this post but I don't see the folder Pki in my mac (I am on El Capitan).
Where should I put the certificate in El Capitan?

For the issue with JSON, like puddle, update to 3.0.4 solve my problem, turn of my adblock do nothing for me too.

Fxp

Hi,

Just installed Bolt and I have the json wheel turning endlessly when I want to add a theme...
For example: nestordedios/bolt-theme-solarize

Extension folder (and sub files and subfolders) are at 0777
Tried with Firefox javascript totally enabled
Tried with IE

Same result everywhere: no download of anything.

Any solution?

Thanks
François

edanao

Hi All,

How can I install an extension that has no Stable and unstable version?
http://screencast.com/t/PvvxheohIQj

Like for example the bolt/bootsrap-carousel

Thanks!

PhillippOhlandt

edanao the problem here is, that the extension doesn't provide a version for your Bolt version.

edanao

thanks @PhillippOhlandt !

can you recommend another carousel/slider extension for the latest version? if there is any.
any help is much appreciated.

thanks again!

bob

Owlcarousel is pretty neat: http://www.owlcarousel.owlgraphic.com/

edanao

bob thank you!

willhall

Found this topic via a google search when this suddenly started happening and I don't know why.

I was able to solve it with these instructions:

https://stackoverflow.com/questions/28858351/php-ssl-certificate-error-unable-to-get-local-issuer-certificate/32095378#32095378

Still don't know what caused it.

aalshaikh

Hello, i have the same issue with cURL
Testing connection to extension server failed: cURL error 77: error setting certificate verify locations: CAfile: “/etc/ssl/certs/cacert.pem” CApath: none (see http://curl.haxx.se/libcurl/c/libcurl-errors.html)

anybody can help

isul

i tried to solve this problem by setting my PHP version from 7.0 to 7.1. It's working.

reanymeany

For anyone who uses wamp, this is what i did that fixed mine

first uncheck php_curl extension by left clicking wamp icon on tray

PHP extensions> untick php_curl

if problem persist try changing php version that's available on your wamp, 7.1 works for me, it was on 5.6 before.

Cheers,
Rean

myriamlefebvre

I finally found the answer.
Add:

curl.cainfo="/Users/IMYMY/Documents/cacert.pem"
openssl.cafile="/Users/IMYMY/Documents/cacert.pem"

to the php.ini in /Applications/AMPPS/php-5.6/etc/php.ini

I add this line in the wrong file.

rosiepage44

Update the Google Chome and then try to uninstall the extensions you want. If it does not work, then update the system and restart it. For more visit https://hpsupports.co/hp-support-australia/ and get more solutions.